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Our client is seeking a detail-oriented and dependable Administrative Assistant to join a growing insurance organization in Cleveland, Ohio. This is a great opportunity for someone who enjoys staying organized, supporting a busy team, and keeping day-to-day office operations running smoothly.
Responsibilities
- Provide administrative support to team members and leadership
- Prepare, edit, and format correspondence, reports, presentations, and other business documents
- Maintain organized electronic files, records, and documentation
- Enter and update information accurately within internal systems and databases
- Respond to phone calls and emails and route inquiries to the appropriate team member
- Assist with insurance-related documentation, forms, and client records
- Track outstanding items and follow up with internal teams to help ensure deadlines are met
- Coordinate meetings, including preparing materials and handling logistics
- Process incoming and outgoing mail and correspondence
- Assist with data entry, reporting, and spreadsheet maintenance
- Provide professional and responsive service to internal teams, clients, and external partners
- Handle confidential and sensitive business information with discretion
- Support additional administrative and office projects as needed
Requirements
- 1+ years of administrative, office support, or related professional experience preferred
- Previous experience within insurance, financial services, healthcare, or another professional services environment is a plus
- Proficiency with Microsoft Office, particularly Outlook, Word, and Excel
- Strong organizational skills with excellent attention to detail
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Strong written and verbal communication skills
- Professional, dependable, and comfortable interacting with individuals at all levels of an organization
- Ability to work independently while also collaborating effectively with a team
- Experience handling confidential or sensitive information with professionalism
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