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Our client, a growing company in the transportation industry, is seeking an Office Clerk to join their team on a temporary basis until March.
About The Position:
- Pay: $18-20 an hour
- Start Date: ASAP!
- Contract opportunity until March
- Fully onsite in Williamsville, New York
- Free parking
- Schedule: Monday through Friday 8AM-5PM
About The Job:
- Serve as the primary point of contact for assigned customer accounts.
- Answer incoming phone calls and provide professional, responsive customer service.
- Manage the day-to-day coordination of customer accounts and ensure orders and deliveries remain on schedule.
- Schedule customer appointments, deliveries, and other account-related activities.
- Coordinate with warehouse teams to confirm product availability and ensure adequate space is available for incoming deliveries.
- Communicate with customers regarding scheduling, order status, deliveries, and account updates.
- Perform accurate data entry and maintain customer and scheduling information in internal systems.
- Manage a high volume of calls, emails, scheduling requests, and account activity.
About You:
- Previous customer service experience required.
- Experience working in a high-volume, fast-paced customer service, call center, logistics, distribution, or administrative environment preferred.
- Strong computer skills with the ability to learn new systems quickly.
- Excellent verbal and written communication skills.
We are hiring immediately so please submit your resume today!
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