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Our client, a healthcare organization, is seeking a Patient Service Representative for a contract-to-hire opportunity. The ideal candidate will bring prior Patient Service Representative experience within a healthcare setting, strong patient communication skills, and the ability to effectively manage scheduling, records, and administrative follow-up in a busy medical practice.
About You
- 1+ year of Patient Service Representative (PSR) experience.
- Experience supporting patients in a healthcare or medical practice environment.
- Strong verbal and written communication skills with a professional, patient-focused approach.
- Comfortable managing a high volume of phone calls, voicemails, emails, and patient inquiries.
- Experience with appointment scheduling, provider calendars, referrals, and medical records.
- Detail-oriented with the ability to maintain accurate patient information and documentation.
- Able to commute within 30 minutes of Doylestown, PA and work onsite Monday through Friday.
- Interested in a long-term opportunity and willing to convert to a full-time staff position.
About the Job
- Serve as a primary point of contact for patients, responding to incoming calls, voicemails, emails, and other inquiries.
- Schedule patient appointments and coordinate provider calendars to support day-to-day practice operations.
- Collect, review, organize, and maintain medical records and supporting patient documentation.
- Track patient referrals and ensure timely follow-up and accurate documentation.
- Monitor patient communications and route or respond to messages appropriately.
- Upload and maintain patient images, records, and clinical documentation within designated systems.
- Ensure patient information remains complete, accurate, and up to date.
- Assist with additional administrative and operational responsibilities as needed.
This is a contract-to-hire, fully onsite opportunity in Doylestown, PA, working Monday through Friday from 8:00 AM to 4:30 PM. The temporary assignment is expected to run from November 2026 through 2027, with the opportunity to convert to a full-time staff position. Compensation is $21/hour. Candidates must also be available to complete the required four-day onsite PennChart Scheduling training. If you are an experienced Patient Service Representative looking for a long-term opportunity within a patient-focused healthcare environment, we encourage you to apply.
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