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Our client, a commercial real estate property management company, is seeking a Tenant Coordinator to join their team in Boston’s Kenmore Square. This 100% onsite, temp-to-perm opportunity will pay $30/hour while temporary, with a permanent salary of $68K-$71K, and offers a Monday-Friday, 9:00 AM-5:00 PM schedule. The ideal candidate will bring at least two years of office experience, strong customer service skills, and an interest in building a career within commercial real estate and property management. Qualified and interested candidates are encouraged to apply today for immediate consideration.
Job Responsibilities
- Serve as a primary point of contact for tenants, responding to questions, requests, and building-related needs in a timely manner.
- Provide high-quality customer service to tenants, outside vendors, and other building contacts.
- Coordinate tenant events, meetings, and neighborhood meetings.
- Process tenant billings, prepare invoices, and distribute rent statements.
- Manage the work order system, ensuring tenant requests are dispatched, resolved, closed, and billed appropriately.
- Prepare correspondence and daily reporting for the property management team.
- Maintain lease files, building records, Certificates of Insurance, contact lists, emergency information, parking assignments, and purchase order logs.
- Assist with oversight of contracted vendors, including cleaning, security, landscaping, snow removal, pest control, and waste management.
- Review, code, and process invoices against the annual property budget.
- Assist with leasing efforts, tenant improvements, and capital projects as needed.
- Support annual Environmental Health & Safety audits and other property management initiatives.
- Perform additional administrative and property support duties as directed by the Property Manager.
Candidate Qualifications
- 2+ years of professional office or administrative experience required.
- Commercial real estate or property management experience is a plus, but not required.
- Strong customer service and relationship-building skills.
- Comfortable answering and responding to phone calls from building tenants.
- Professional communication skills and ability to interact with tenants and outside vendors.
- Proficiency with Microsoft Office.
- Ability to quickly learn new software, work order platforms, and property management systems.
- Strong organizational skills and attention to detail.
- Must be comfortable working 100% onsite in Kenmore Square, Boston.
- Must be genuinely interested in a temp-to-perm opportunity.
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