Front Desk Coordinator

Front Desk Coordinator

Location: Fort Worth, TX
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Pay: $18-$21/hour
Job Type: Full-Time, Temp-to-Hire
Work Setting: On-site

Position Overview

We are seeking a friendly, organized, and dependable Front Desk Coordinator to join a growing team in Fort Worth. This is a great opportunity for someone with strong customer service skills who enjoys working with people, answering phones, staying organized, and helping solve day-to-day issues.

The ideal candidate is comfortable working in a fast-paced environment, communicating with customers and internal teams, and handling multiple priorities at once. We are open to candidates from customer service, hospitality, retail, restaurant, administrative, logistics, or office support backgrounds.

Responsibilities

• Answer incoming phone calls and assist customers with questions and requests
• Provide excellent customer service to clients, vendors, and internal employees
• Respond to customer emails and follow up on requests
• Greet and assist visitors as needed
• Coordinate schedules, appointments, deliveries, and service requests
• Communicate with different internal departments to resolve customer needs
• Assist with vendor communication and coordination
• Update customer and operational information in company systems
• Maintain organized files and records
• Assist with order, inventory, and service-related documentation
• Help prepare basic reports and track outstanding requests
• Prioritize urgent customer needs and time-sensitive issues
• Assist the team with general administrative and operational support
• Take ownership of customer issues and help find solutions

Qualifications

• 1+ year of customer service, hospitality, retail, restaurant, administrative, or similar experience preferred
• Strong phone presence and communication skills
• Comfortable speaking with customers throughout the day
• Organized and able to manage multiple priorities
• Strong problem-solving skills
• Positive, professional, and dependable
• Comfortable working in a fast-paced environment
• Basic Microsoft Office skills
• Willingness to learn new systems and processes
• Ability to work well with customers, vendors, and different internal departments