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Position Summary: This position requires interaction with members, staff and the public, along with the ability to juggle and prioritize tasks. You will provide general administrative support to members of the church clergy team as well as in support of church-related functions and events. In addition, you will be a primary representative of the church and provide reception assistance to church members and the public who visit or contact the church.
Qualifications:
- Commitment to fulfilling the vision and mission and strategic initiatives of the church
- Authentic, warm, hospitable and professional interaction with staff, congregation and the public
- A servant leader attitude with a cooperative, team spirit
- Strong administrative, organizational and multi-tasking skills
- Commitment to excellence with attention to detail and accuracy
- Familiarity with general office equipment
- Working knowledge of Microsoft Office Suite software and ability to learn new software
- Maintain confidentiality as required
Responsibilities:
Administrative Support
- Provide general administrative support to Senior Pastor (SP) and the Minister of Missions and Strategic Initiatives (MMSI).
- Provide administrative support for special projects/events as needed to Senior Associate Pastor of Congregational Care (CC), Minister of Discipleship & Adult Education (DA), Minister to Children & Families (CM), Youth Ministry (YM) and church lay leaders.
- Manage the Zoom account and create/distribute links for committee meetings, Sunday School and small groups as requested
- Track guests registering attendance for the first time and share with SP and send welcome letter
Database Management
- Function as the primary point of contact for database updates and changes in Realm, coordinating with the appropriate staff and/or lay leadership to ensure accuracy and completion of updates
- Pull reports for staff and lay leadership
- Organize and report in-person and online attendance for children, youth and adult Sunday School, as well as worship services in Realm and other platforms.
- Input individual attendance for the worship services into the Realm database.
Office Management
Front Desk/Welcome Desk
- Recruit, train, schedule and manage volunteers to work at the front “Welcome Desk”
- Produce and send monthly schedule to volunteers and facilitate changes to the schedule.
- Ensure the Welcome Desk provides a warm, organized, and hospitable first impression for members, guests, and visitors.
Calendaring
Directly manage the Church Calendar:
- Serve as administrator of the church master calendar.
- Coordinate facility reservations for worship services, ministry events, meetings, weddings, funerals, and outside organizations.
- Resolve scheduling conflicts while balancing ministry priorities.
- Communicate room setup, technology, and audiovisual needs with Facilities and AV teams.
- Anticipate future scheduling needs and proactively identify potential conflicts.
Supplies
- Maintain workroom supplies for the general church office.
- Order supplies for departments as needed.
Team Participation
- Participate in weekly staff meetings and other staff gatherings.
- Collaborate effectively with clergy, staff, volunteers, and ministry leaders.
- Support the mission, vision, and values of the church through a spirit of teamwork, service, and hospitality.
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