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HVAC Admin Support
The Administrator is the face of the organization when interacting with clients, customers, and independent contractors (IC) in the areas of personnel, payroll, sales, and other business-related areas. The overall goal of this position is to execute operations and administrative functions so that the company can efficiently and effectively operate in a disciplined and scalable manner.
Essential functions:
- Operational administration, not limited to: customer and IC document creation/management, supply inventory management, regulatory compliance, CRM management, operations support, and client services support.
- Coordinate all HR activities, and other administrative duties, including marketing efforts.
- Prepare sales proposals
- Prepare monthly reports.
- Client retention management and contract enforcement.
- Debrief with the President/GM/Owner with a daily recap of activities, client relations, Four Star accounts, and lost accounts.
- Assist President/GM/Owner in any way needed to support company initiatives, goals, and objectives.
- Perform other duties as assigned.
Requirements
- Ability to maintain a high level of accuracy in document preparation and data entry.
- Communication, Written – Ability to communicate in writing clearly and concisely.
- Relationship Building – Ability to effectively build relationships with clients, service providers and co-workers.
- Problem Solving – Ability to find a solution for or to deal proactively with work-related problems.
- Reliability – Being dependable and trustworthy.
- Ability to demonstrate very effective organizational skills including time management, prioritization, follow through and delegation.
- Ability to demonstrate strong interpersonal skills and attributes that include: teamwork, stability, openness, professionalism, and the ability to see the “big picture”.
- High School Diploma or GED; Associates degree preferred
- Proficient in Microsoft Office.
- Knowledge of CRM systems
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