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Responsibilities
- Research and resolve payroll discrepancies and employee overpayments, including identifying root causes and determining appropriate corrections
- Process payroll corrections, ad hoc payrolls, replacement checks, and returned direct deposits
- Communicate with HR, current employees, and former employees to resolve payroll-related issues and inquiries
- Maintain payroll deductions, including union dues and other employee deductions
- Review payroll reports and assist with union payroll processes and requirements
- Support daily payroll functions in a high-volume environment
- Request and provide employee pay statements as needed
- Follow up on outstanding payroll issues and ensure corrections are completed accurately and within required deadlines
- Maintain accurate payroll records and perform detailed data entry
- Assist the broader payroll team with additional payroll-related responsibilities as needed
Qualifications
- 3+ years of payroll experience required
- Experience researching and resolving payroll discrepancies, overpayments, and payroll corrections
- Strong critical-thinking and problem-solving skills with the ability to identify the cause of payroll issues
- Highly detail-oriented with strong data-entry accuracy and follow-through
- Ability to manage multiple priorities and meet recurring weekly deadlines
- Basic Excel skills, including SUM formulas and sorting
- Strong communication skills and ability to work effectively with HR, employees, and internal payroll partners
- SAP and/or UKG/Workforce Dimensions experience is a plus, but not required
- Multi-state and/or union payroll experience is a plus
- Experience with PivotTables, VLOOKUPs, and SharePoint is a plus
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