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Construction National Accounts Manager – $65K
A growing construction company in southwest Charlotte is seeking a National Accounts Project Manager to support and strengthen relationships with large-scale, multi-site clients. This role bridges account management and project coordination, ensuring client satisfaction, timely project delivery, and seamless communication across departments and installers.
Responsibilities
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Serve as the primary liaison for national account clients, ensuring project goals, timelines, and expectations are clearly defined and met.
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Partner with internal teams to prepare proposals, project documents, and schedules that align with client requirements.
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Oversee project lifecycles-from estimating and bidding to completion-while maintaining regular communication with clients to provide updates and address evolving needs.
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Coordinate with installers, field teams, and suppliers to ensure projects are executed efficiently and to brand standards.
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Track project progress through planning, implementation, monitoring, and closeout, ensuring all required documentation and approvals are secured.
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Support project managers in identifying new project opportunities within existing accounts and contributing to client retention efforts.
Essential Duties
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Manage communication and deliverables for assigned national accounts.
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Estimate and coordinate facilities projects, including sending labor bids and reviewing proposals.
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Organize and distribute relevant project documents to clients, end users, and installers.
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Assign and monitor tasks for internal teams; assist with scheduling and logistics.
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Ensure all project stakeholders remain informed of progress, changes, and deliverables.
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Maintain detailed project documentation, plans, and reports.
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Uphold quality standards through consistent attention to detail and proactive problem-solving.
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Collaborate closely with team members to drive projects forward and ensure client satisfaction.
Qualifications
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Proven experience in account management, project coordination, or client service-ideally within construction, manufacturing, or a related industry.
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Strong organizational skills with the ability to balance multiple projects and priorities in a fast-paced environment.
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Excellent communication and relationship-building abilities across teams and with clients.
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Self-starter with a proactive approach to learning, process improvement, and client support.
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Proficiency in scheduling, prioritizing, and interdepartmental coordination.
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