To Apply for this Job Click Here
Job Summary:
A global manufacturing company is seeking an experienced and detail-oriented Collections Supervisor to lead our collections team and ensure the timely and effective recovery of outstanding accounts receivable. This role will be instrumental in overseeing day-to-day collection activities, managing customer relationships, and implementing strategies to improve cash flow and reduce delinquency. The ideal candidate will bring strong leadership, communication, and analytical skills, along with a solid understanding of credit and collections best practices within a global environment.
Key Responsibilities:
-
Supervise, mentor, and develop a team of collections specialists
-
Manage daily operations of the collections function, ensuring timely follow-up on past due accounts
-
Review and analyze aging reports to identify and address collection trends and high-risk accounts
-
Develop and implement process improvements to enhance efficiency and reduce DSO (Days Sales Outstanding)
-
Collaborate with internal departments including Sales, Customer Service, and Finance to resolve disputes and ensure alignment on collection strategies
-
Maintain strong relationships with customers to facilitate payment and resolve billing issues
-
Ensure compliance with company policies and relevant regulations
-
Prepare and present regular reporting on collection performance to senior leadership
-
Assist in the evaluation and setting of credit limits and payment terms as needed
Qualifications:
-
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
-
3+ years of experience in collections or accounts receivable, with at least 1 year in a supervisory or leadership role
-
Experience in a manufacturing or global corporate environment strongly preferred
-
Strong understanding of collections procedures, credit policies, and relevant laws/regulations
-
Excellent communication, negotiation, and interpersonal skills
-
Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Excel
-
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
F-1420029-MEL_1750096926