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**Primarily REMOTE with occasional office visits**
ESSENTIAL RESPONSIBILITIES
- Lead and supervise the collections team, providing direction on client accounts and ensuring compliance with firm policies and procedures.
- Analyze A/R aging reports, initiate communication with partners/attorneys, and direct collectors on targeted client outreach.
- Oversee complex accounts including those in bankruptcy, under payment plans, or requiring suspense/write-off actions, ensuring accurate documentation and timely escalation.
- Collaborate with Director of Revenue and other departments to identify A/R trends, develop policies, coordinate year-end close, and support software initiatives.
- Prepare and distribute monthly and year-end collection projections; identify and apply Unallocated and Trust funds appropriately.
- Act as a mentor and performance manager for direct reports-handle staffing coverage, hiring, training, evaluations, and disciplinary matters in partnership with HR.
QUALIFICATIONS
- Minimum of 6+ years of relevant collections, accounting, or financial experience.
- 2+ years in a leadership, supervisory, or management/exempt role.
- Prior law firm experience and proficiency with Elite 3E or Elite Enterprise accounting systems preferred.
- Advanced Excel and reporting skills; strong analytical, organizational, and communication abilities.
- Demonstrated leadership capabilities, with a proven ability to inspire and manage a team effectively.
- Strong attention to detail, process development, and follow-up skills essential in high-volume environments.
- Bachelor’s degree preferred
- Available for extended hours or occasional travel as required.
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