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BILLING SPECIALIST: DETAILS
Title: Billing Specialist
Location: Franklin TN
Start Date: ASAP
Pay Rate: $22-24/hour
Type: Contract to possible hire
Hours: Monday – Friday | 40 hours per week | 8am-5pm
REQUIREMENTS: BILLING SPECIALIST
* Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel.
* Proficiency in windows-based computer programs to include e-mail, internet and word processing applications.
* Strong computer skills and ability to learn new computer applications.
* General knowledge of mathematics and accounting principles.
RESPONSIBILITIES: BILLING SPECIALIST
* Upholds all company and industry standards pertaining to PCI compliance, guest confidentiality, and accounting best practices.
* Compiles final invoice for wholesale, tenant, rental, membership, corporate, and VIP accounts and ensures timely delivery to third party partners.
* Uses sales, financial, and property management systems to reconcile charges posted to third party accounts.
* Researches and resolves missing or discrepant charges to ensure highest levels of billing accuracy.
* Calculates contractual discounts owed and adjusts accordingly in property management system.
* Collaborates with other Billing Services and hotel team members to resolve guest billing disputes.
* Communicates directly with guest/clients of the hotels to collect payment for direct-billed balances; keeps accurate records of collections activities.
* Applies payments in property management system as specified on remittances daily as they are received.
* Collaborates with Training Manager, STAR Trainers, and Billing Manager to maintain training environment focused on continuous improvement.
* Prepares and maintains reports of aged receivables and collections progress to be shared regularly with hotel team.
* Performs daily audit of department’s financial transactions to ensure accuracy and compliance.
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