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JOB DESCRIPTION
AR MANAGER: DETAILS
Title: AR Manager
Location: Hendersonville TN
Start Date: ASAP
Pay Rate: $36-45/hour
Type: Contract to Hire opportunity
REQUIREMENTS: AR MANAGER
* Bachelor’s degree in Accounting, Finance, Business Administration, or a related field required (or equivalent experience).
* Minimum of 5 years of progressive accounts receivable experience, including 2 years in a supervisory or managerial role.
* Experience managing A/R in a mid-to-large corporate or commercial environment preferred.
* Proficiency in Microsoft Excel and experience with ERP and A/R systems.
RESPONSIBILITIES: AR MANAGER
* The Accounts Receivable Manager oversees and strategically manages the organization’s accounts receivable function, ensuring timely and accurate billing, collections, cash application, and revenue recognition support.
* This role leads the A/R team, establishes best practices, strengthens internal controls, and partners with Finance, Sales, and Operations to optimize cash flow, minimize credit risk, and improve customer experience.
* Leads, mentors, and develops the Accounts Receivable team, including billing, collections, and cash application functions.
* Sets department goals, performance standards, and KPIs aligned with company cash flow and financial objectives.
* Conducts performance evaluations, provides coaching, and manages performance improvement plans as needed.
* Oversees recruiting, hiring, onboarding, and training of A/R staff.
* Allocates workloads, establishes priorities, and ensures appropriate staffing levels to meet business demands.
* Oversees the full accounts receivable lifecycle, including invoicing, collections, cash application, credit management, and account reconciliations.
* Ensures invoices are generated accurately and timely in accordance with contractual terms and company policy.
* Reviews and approves credit limits, payment terms, and collection strategies based on customer risk profiles.
* Resolves escalated customer billing disputes and collection issues.
* Oversees write-offs, adjustments, and refund processing in accordance with approval authority and policy.
* Develops and enforces credit and collection policies to minimize bad debt while maintaining positive customer relationships.
* Monitors accounts receivable aging, delinquency trends, and customer payment behavior.
* Partners with Sales and Customer Service to resolve payment issues and prevent recurring disputes.
* Identifies opportunities to accelerate cash collections and improve Days Sales Outstanding (DSO).
* Establishes and maintains strong internal controls to ensure compliance with GAAP, company policies, and applicable regulations.
* Ensures compliance with legal and regulatory requirements related to billing and collections practices.
* Supports internal and external audits by preparing documentation, responding to inquiries, and addressing findings.
* Oversees accurate customer master data maintenance and documentation.
* Prepares and analyzes A/R reports, including aging, DSO, cash forecasts, and collection effectiveness metrics.
* Provides regular reporting and insights to Finance leadership on A/R performance and risks.
* Leads process improvement initiatives, including automation and system enhancements, to improve efficiency and accuracy.
* Develops and documents A/R policies, procedures, and standard operating practices.
* Collaborates with Accounting to support month-end and year-end close activities and revenue reconciliation.
* Partners with Sales, Legal, and Finance on contract reviews, billing terms, and dispute resolution.
* Acts as a key point of contact for escalated customer and internal stakeholder issues related to accounts receivable.
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