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Senior Billing Specialist
Job Duties:
- Review and bill attorney hours and client disbursements.
- Review and edit proformas based on attorney and secretary requests.
- Apply retainer and unallocated funds as directed by attorneys; enter and apply BOA charges.
- Process write-offs in accordance with firm policy.
- Prepare and execute complex bills in a timely manner.
- Assist with training and mentoring new employees and less experienced billing staff.
- Manage billing for high-volume and complex client relationships, including intricate billing arrangements, and advise attorneys on billing matters.
- Monitor and manage WIP and AR assignments.
- Update rates and split billing credit allocations in the 3E system.
- Maintain administrative billing responsibilities, including rate updates, electronic submissions and appeals, and unallocated balances.
- Communicate effectively with attorneys, secretaries, and clients.
- Ensure billing cycles are completed efficiently and accurately.
- Research, analyze, and respond to inquiries related to billing, split billing credit allocations, and rate issues.
- Create billing reports and spreadsheets for analysis and generate reports as requested.
- Assist with preparing documentation for court exhibits as needed.
- Perform special projects as assigned.
Skills & Competencies
- Ability to prioritize and multitask in a fast-paced environment.
- Ability to handle confidential information discreetly and professionally.
- Strong attention to detail.
- Ability to meet deadlines and manage time efficiently.
- Demonstrates good judgment and sound decision-making.
- Ability to work independently and work overtime during fiscal and calendar year-end as needed.
- Strong verbal and written communication skills with excellent organizational abilities.
- Ability to work effectively as part of a team and demonstrate initiative.
- Ability to participate in special projects.
- Identify opportunities for improvement and proactively work with shareholders and management to implement improved processes.
- Monitor new processes and workflows to ensure effectiveness.
Qualifications & Required Experience
- Bachelor’s degree preferred.
- 5+ years of billing experience in a law firm environment required.
- Proficiency with billing software, including Elite, 3E, and E-Billing Hub, as well as Microsoft Office.
- Demonstrated ability to manage large and complex billing arrangements while maintaining a high level of quality and client service.
- Ability to work under pressure and meet strict deadlines.
- Strong analytical and problem-solving skills with an understanding of accounting best practices.
- Knowledge of E-Billing Hub and various e-billing platforms.
- Extensive billing knowledge with the ability to mentor other billers and assist management with special projects.
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