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Accounts Receivable Specialist – Rockville, MD
Beacon Hill Financial is partnering with a well-established organization in Rockville, MD in the search for a collections‑focused Accounts Receivable Specialist to join their accounting team. This position will report directly to the Accounting Manager/Controller and play a critical role in driving cash collections, reducing delinquency, and maintaining accurate customer accounts. The ideal candidate will have hands-on experience managing past-due accounts, performing collection outreach, and resolving payment discrepancies in a high-volume environment. If you’re interested, we encourage you to apply with your most updated resume!
Primary Responsibilities
- Actively manage an assigned portfolio of customer accounts, monitoring aging reports and driving timely payment through consistent collection outreach
- Conduct professional collection calls and follow-ups via phone, email, and written correspondence while maintaining positive customer relationships
- Investigate and resolve delinquent accounts, short payments, unapplied cash, billing discrepancies, and customer disputes
- Negotiate payment arrangements and escalate collection issues internally when necessary to support resolution
- Apply and post customer payments (checks, ACH, wires, and credit cards) accurately to the accounts receivable ledger
- Maintain detailed and accurate collection notes, payment history, and customer account documentation
- Partner with sales, customer service, and operations teams to resolve disputes and prevent future collection issues
- Prepare and distribute collections and aging reports, including delinquency trends, collection status updates, and cash flow impact
- Support month-end close by reconciling the AR subledger to the general ledger and assisting with related journal entries
- Assist with audit requests by providing documentation related to collections activity and AR balances
- Ensure compliance with internal controls, company policies, and applicable regulations related to accounts receivable and collections
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