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Key Responsibilities
- Manage the full-cycle accounts receivable and collections process, ensuring timely and accurate invoicing and cash application
- Own credit management activities, including evaluating creditworthiness, setting credit limits, and making approval decisions
- Monitor and analyze aging reports, proactively identifying risk, trends, and collection priorities
- Lead collection efforts, including direct outreach to customers and escalation of delinquent accounts
- Partner with internal stakeholders to resolve billing discrepancies and improve collection timelines
- Perform reconciliations related to AR balances, unapplied cash, and customer accounts
- Prepare and maintain AR reporting, including dashboards and analysis to support leadership decision-making
- Identify and implement process improvements to enhance efficiency and reduce DSO
- Support month-end close activities, including journal entries and reporting related to receivables
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field
- 4+ years of experience in accounts receivable, credit, or collections-focused accounting roles
- Hands-on experience with credit analysis and decision-making (not just support)
- Strong Excel skills (pivot tables, VLOOKUP/XLOOKUP, data analysis)
- Experience working with large data sets and generating actionable insights
- Ability to communicate effectively with both internal teams and external customers
- Highly detail-oriented with a strong sense of ownership and accountability
Nice to Have
- Experience in a nonprofit, professional services, or membership-based organization
- Exposure to ERP systems such as Workday or similar platforms
- Background balancing both collections strategy and analytical reporting
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