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Our client in the Irving, TX area is seeking an Accounts Payable Analyst who thrives on problem-solving and enjoys digging into invoice and payment issues.
This role focuses on researching AP inquiries, identifying root causes, and coordinating with the right teams to drive resolution.
Key responsibilities:
- Review AP requests received through shared mailboxes and support queues
- Investigate invoice, payment, and supplier-related inquiries
- Research invoice exceptions, approval delays, and payment status issues
- Partner with suppliers, buyers, offshore teams, and internal stakeholders to resolve issues
- Determine appropriate next steps, including escalations and system support requests
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Navigate multiple systems to identify and resolve payment exceptions
Required Qualifications:
- SAP S/4HANA and Ariba experience
- Background in Accounts Payable support, inquiry resolution, or exception management
- Experience troubleshooting invoice, payment, approval, or supplier setup issues
- Shared mailbox, AP helpdesk, or queue-based support experience
- Proficient Excel skills including Pivot Tables, VLOOKUP, and XLOOKUP
- Strong communication and customer service skills
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