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Required Skills:
Degree in IT or similar degree or equivalent experience
Must have 7+ years’ experience with deep configuration expertise in Sales, Service, and CPQ modules
Must have strong experience in sales and service process knowledge: lead-to-opportunity, CPQ, field dispatch, case management, incentive compensation
Must have strong communication and stakeholder management skills to work effectively between the business and IT
Must be able to build and maintain strong relationships with business process owners and key users, serving as the primary functional and solution contact
Must be able to be a senior individual contributor with high ownership orientation in a lean team environment
Must be able to build and maintain strong working relationships with Sales and Operations process owners and key users, serving as their primary functional and solution contact
Must be able to translate business requirements into functional specifications deliverable through configuration, workflow changes, or integrations while minimizing customization
Must be able to provide domain input into IT planning cycles, backlog reviews, and prioritization
Must be able to maintain a prioritized enhancement backlog for the CX domain, working with business stakeholders to sequence value and align with IT delivery capacity
Must be able to approve and review material configuration changes to CX modules – CPQ pricing and product rules, Sales/Service configuration and custom objects, approval workflows, and integration mappings
Must be able to manage the Oracle quarterly update cycle for the CX domain: review release notes, assess business impact, coordinate regression testing, and ensure clean adoption
Mut be able to build and maintain Oracle Fusion CX extensions in Sales and Service – custom objects, fields, and layouts via Application Composer – favoring configured, upgrade-safe extensibility over custom code
Must be able to perform quality reviews of the designs and deliverables of implementation partners
Must have experience working with 3rd party offshore vendors
Must be able to mentor partners and other engineers as a senior individual contributor
Oracle’s Cloud CX certification is preferred (Sales or CPQ)
Must have the aptitude to deepen architecture standards over time
Must be able to do occasional travel for meetings and training sessions
Must be driven and be a self-motivated individual
Must be able to deal with business stakeholders and technical teams at various levels within an enterprise organization
Must be collaborative and pick up on new things quickly
Must have strong communication and collaboration skills
Job/Project Description:
This is a fantastic opportunity to work in a professional enterprise environment to work as a an Oracle CX Functional Architect. The successful architecture professional will work with key business leaders as well as onshore and offshore technical teams to maintain and configure all Oracle Fusion CX modules. This role with own the backlog for this system and work closely with Sales and Operations teams as the key functional and technical contact in this area. If you are a strong stakeholder management professional with an Oracle Fusion CX technical aptitude who is looking for a new role where you can be a leader in this area for a stable, growing company, then this is the role for you.
FA – CB_1788277236