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Job Title: Program Benefits Specialist
Location: Noble, OK
Type: Contract to hire, with a chance of permanent conversion
Pay: $16-19/hour, depending on experience
Position Overview:
Our Beacon Hill OKC Finance team is looking for a Program Benefits Specialist to assist with daily operations, staff support, benefits-related inquiries, compliance monitoring, and reporting.
This full-time, on-site contract-to-hire position requires an 8-hour shift, Monday through Friday, within the 7:00 a.m.-6:00 p.m. window. After the initial onboarding period, there is a potential for hybrid work arrangements.
(Candidates must be available to work full-time without any absences during the first 90 days of employment due to mandatory training.)
Key Responsibilities:
- Handle escalated customer calls and assist frontline staff in resolving complex service, financial, and benefits-related issues
- Provide guidance and support regarding program services, eligibility questions, and benefit processes
- Conduct audits and reviews to ensure compliance with program policies and procedures
- Mentor and support staff by answering questions and providing operational guidance
- Assist supervisors with creating and maintaining trackers, reports, and training completion logs
- Monitor attendance and provide operational support to maintain workflow coverage
- Research applicable state and federal policies to ensure program and benefits compliance
- Prepare reports and maintain accurate documentation and records
- Participate in team meetings, workgroups, and process improvement initiatives
Required Qualifications:
- High School Diploma or GED required
- Basic computer skills, including data entry, tracking systems, dual-monitor setups, and Microsoft Office applications.
- High attention to detail and ability to manage multiple tasks.
- Strong customer service orientation and empathetic communication skills, with the ability to interact professionally with diverse populations.
- Pending employment is contingent upon meeting the company’s health and safety compliance requirements
If you are interested in being considered, please apply with an attachment of your current resume!
FA1111OKC_1771603259