Order Support Specialist

Job: Order Support Specialist

Location: on-site in Oklahoma City, OK

Employment Type: Temporary/Contract to Hire (with potential for extension or conversion)

Pay Range: $16.00/hour on contract, with a strong chance of permanent conversion and raise, upon conversion

Position Overview

We are seeking a dependable and customer-focused Order Support Specialist to join one of our clients in the Oklahoma City metroplex.

This position plays a key role in supporting customers, processing orders, and coordinating with multiple internal departments to ensure accuracy and efficiency throughout the order process.

This is a full-time, on-site position with a standard Monday through Friday schedule from 8:00 a.m. to 5:00 p.m.

Key Responsibilities

• Answer customer inquiries via phone and email
• Enter, update, edit, and track customer orders
• Review orders for accuracy and pricing
• Verify customer licenses and required documentation
• Coordinate with internal departments regarding order processing and customer needs
• Work with the Credit Department to resolve billing questions and assist with credit line adjustments
• Maintain accurate records within the company CRM system
• Utilize Excel spreadsheets for order tracking and related tasks
• Provide professional and helpful customer support while maintaining compliance with company procedures

Requirements/Qualifications:

• 1 year of order processing or order entry, customer service, or administrative experience
• Working experience with Microsoft Office Suite, Word, Outlook, and Excel
• Experience working in a regulated industry is a plus, but not required
• High School Diploma or GED is required.

** Employment is contingent upon completing the company’s initial hiring process and meeting all health and safety compliance requirements. **

If you are interested in being considered, please apply with an attachment of your current resume!