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Financial Aid Advisor – North Andover, MA
Our client, a training and education organization, is seeking a Financial Aid Advisor to support students through general financial aid processes. This role involves assisting with documentation, managing data in internal systems, and providing basic guidance on funding options while supporting daily administrative tasks.
Responsibilities
- Assist with collecting, organizing, and reviewing student financial aid documents
- Provide general guidance to students on application steps and available funding options
- Enter and update information in internal systems and track required items
- Prepare standard communications and review forms for accuracy
- Meet with students to explain financial responsibilities and next steps
- Coordinate with internal teams regarding missing documentation or follow‑ups
- Maintain basic logs, reports, and student records
Qualifications
- High school diploma or GED
- 1+ years of experience in an office, customer service, or financial aid‑related role preferred
- Experience with data entry preferred
