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Order Operations/Billing Coordinator – Hybrid / Newton, MA
Our client, a consumer-focused organization, is seeking an Order Operations/Billing Coordinator to support daily order processing and customer-related transactions. This role focuses on maintaining accurate data, coordinating order workflows, and ensuring timely execution of operational tasks within internal systems.
Responsibilities
- Process and manage customer orders within internal ERP systems
- Review and validate shipment and billing data to ensure accuracy
- Update and maintain order-related documentation and records
- Support coordination of shipment schedules and related system updates
- Generate and manage required documentation for outbound orders
- Assist with customer-related inquiries and transactional support
- Perform data entry and repetitive processing tasks with a high degree of accuracy
Qualifications
- 2+ years of experience in order processing, accounts receivable, or similar operations role
- Experience working with ERP systems and electronic data interchange (EDI)
- Customer service experience preferred
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