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Technology Vendor Manager – Boston, MA
Our client, a large organization in the technology and professional services space, is seeking a Technology Vendor Manager to support vendor relationships, service delivery, and operational governance. This role will oversee vendor performance, track key commitments, coordinate cross-functional activities, and provide reporting to support business objectives.
Responsibilities
- Manage ongoing vendor relationships and support vendor governance activities
- Track contract-related obligations, deliverables, and key milestones
- Monitor vendor performance and assist with issue resolution and escalations
- Coordinate with internal stakeholders on vendor projects and initiatives
- Maintain vendor records, reporting, and related documentation
- Support risk, compliance, and operational review processes
- Conduct regular vendor meetings and performance reviews
- Identify opportunities for process improvements and vendor optimization
Qualifications
- 5+ years of experience in vendor management, supplier management, contract administration, IT services, or a related field
- Bachelor’s degree or equivalent experience
- Experience managing vendor performance, contracts, and service delivery
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