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Beacon Hill Financial is searching for a 6 month contract to hire Commercial Collections Specialist in the Alpharetta area. This role is paying around $24/hr depending on experience. The role will be hybrid with 3 days in office and 2 days remote. Our client is looking for candidates who have 2+ years of b2b collections experience collectioning on $30 million+ or Fortune 500 level portfolios. If interested in hearing more about this role, please apply.
KEY RESPONSIBILITIES – ESSENTIAL FUNCTIONS
- Contact clients to collect on all assigned accounts in accordance with company policy
- Reconciliation of short or overpaid invoices
- Generate reports and communicate potential risks to Accounts Receivable Manager and escalate, if necessary, in a timely manner
- Research of billing history of accounts to assist in resolving client issues to maintain clean client accounts
- Initiate client contact and follow-up regarding past due receivables, aged debit and credit invoices, current billing issues, and cash receipt discrepancies (ex. overpayments/short payments)
- Develop, maintain, and foster client relationships to not only perform the responsibilities inherent with the position but to also serve as a resource to address client inquiries/issues with the intention of meeting the goal of excellent customer service
- Develop Provide analysis for Sales and Account Management related to client payment history or issues to support collection efforts
- Develop and foster relationships with key internal department personnel within the Finance department as well as Client Services, Sales/Commercial, and Vehicle Operations to support client relationships
- Post customers payments by recording checks, ACH and wire transfer payments within established policy timelines
- Post other revenue or miscellaneous cash by verifying and entering transactions from lockbox
- Document client account related conversation within identified systems to facilitate follow-up and escalation efforts
- Other duties and responsibilities as assigned
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