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Engagement Overview
We are seeking a Contract Instructional Designer / Trainer to lead the design and delivery of internal training programs focused on Microsoft Copilot, SharePoint Online, and related Microsoft 365 tools.
This role will help non-IT employees better understand when and how to use these tools effectively – enabling productivity, collaboration, and innovation.
Working closely with IT, Learning Management System (LMS) teams, and functional leaders, the consultant will:
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Assess the current state of adoption
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Identify user needs and skill gaps
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Develop engaging, accessible training content
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Deliver learning experiences both in-person and virtually
This is a hands-on, high-visibility engagement requiring close partnership with IT and business stakeholders.
Key Responsibilities
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Conduct training needs assessments with IT, business leaders, and user groups.
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Identify learning priorities and skill gaps among non-IT employees.
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Partner with LMS teams to develop and publish instructional materials and recorded content.
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Create practical learning content (guides, videos, job aids, tutorials) covering
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Design and deliver training sessions (live and virtual) for non-technical audiences.
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Collaborate with functional leaders to identify champions and SMEs to reinforce adoption.
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Package training materials for ongoing use within the organization.
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Support the creation of a repeatable framework for technology enablement and workforce upskilling.
Required Skills & Experience
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5+ years in instructional design, learning development, or technology training.
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Experience creating and delivering engaging content for non-technical learners.
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Strong knowledge of Microsoft 365, including:
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SharePoint Online
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Microsoft Copilot (agent creation, workflow integration)
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Teams, OneDrive, Power Automate
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Proven ability to conduct needs analyses and translate findings into structured learning.
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Experience developing blended learning materials (live, virtual, and self-paced).
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Strong communication, organization, and facilitation skills.
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Experienced delivering training in-person, virtually, and through LMS platforms.
Preferred Qualifications
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Hands-on training experience with Microsoft Copilot and Power Platform tools (Copilot Studio, Power Automate).
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Familiarity with adult learning principles and instructional design models.
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Experience with authoring tools (Articulate, Camtasia, Captivate, PowerPoint).
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Prior experience working with hybrid or distributed teams in complex organizations
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