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Insurance Business Analyst/Product Owner

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Job Description

Title: Business Analyst / Product Owner – Specialty Insurance
Duration: 6 months (likely extensions based on performance)
Location: Prefer local to Madison, WI or NY, NY for occasional onsite (1x/week), but remote candidates considered
Schedule: Monday-Friday, 8 AM-5 PM CST

Role Overview

We are seeking a strong Business Analyst/Product Owner to lead requirements gathering and project deliverables for specialty insurance lines. This role combines business analysis and product ownership responsibilities, requiring leadership, autonomy, and deep insurance expertise beyond Life, Health, and Workers’ Compensation. The ideal candidate will have experience in billing, pricing, underwriting, and ISO/non-ISO forms.

Key Responsibilities

  • Act as liaison between business and IT to drive project delivery.
  • Lead requirements elicitation sessions and document user stories in JIRA.
  • Manage UAT planning, execution, and defect resolution.
  • Update ISO and non-ISO insurance forms and ensure compliance.
  • Collaborate with internal teams and external vendors to resolve issues.
  • Create process documentation and support integration of policy administration systems.

Required Skills

  • 5+ years of Business Analysis experience in insurance.
  • Proven leadership on projects (as sole BA or without PM).
  • Experience with billing, pricing, or underwriting operations.
  • Familiarity with ISO and non-ISO forms.
  • Strong Agile experience and stakeholder management skills.
  • Excellent communication and documentation skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred Skills

  • Experience with specialty lines: Aviation, Financial Lines, Accident & Health (Employee Stop Loss), Cyber.
  • Familiarity with tools: Majesco, Guidewire Claims Center, Federado.
  • Experience with policy issuance and document management.
  • Knowledge of actuarial data attributes and insurance rating.
  • AI or data analytics experience (a plus).

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