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Global law firm seeking a Legal Support Manager to join their Boston team.
MUST HAVE:
- 5+ years’ legal support experience
- 3+ years’ supervisory experience
Responsibilities
- Manages day-to-day activities of LAs. Coordinate workload and utilization of LAs, coordinate overflow assistance and inter-department coordination to ensure the overall smooth operation of assistant work and document processing. Coordinate backup and overflow assistance as necessary.
- Serves as liaison between administrative departments and between timekeepers and LAs.
- Communicates and administers firm policies and procedures as they relate to LAs.
- Monitors daily absences and arrange substitute staffing, as needed and approve vacation requests.
- Processes and approve time cards for all LAs.
- Proposes and monitor budget for LAs and overtime
- Reports all leave and FMLA issues to Human Resources; arrange coverage for leaves of absence.
- Monitors LA staffing levels to keep in line with firm’s ratio plan. Provide/adjust work assignments for any LA as necessary.
- Recruits and interviews LAs for open assignments; assist in the training, orientation and mentoring of new LAs on firm procedures and resources.
- Prepares evaluations on all LAs
- Coach, mediate and document all LA performance, attendance and conduct issues as needed; bring discipline issues to the attention of the Office Administrator and HR. Follow up on discipline issues.
- Arranges and conducts LA meetings as needed; coordinate training and other similar events for all LAs; ensure that LAs receive and participate in all required training.
- Participates in the orientation process for all incoming LAs.
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