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The Office Operations Coordinator supports the daily administrative and operational functions of a medical office, ensuring efficient workflows, regulatory compliance, and a positive experience for patients, providers, and staff. This role serves as a central point of coordination across front office, clinical, and administrative teams.
Key Responsibilities
Coordinate day-to-day office operations to ensure smooth patient flow and efficient office functionality
Support front desk activities, including scheduling, check-in/check-out, and patient communication as needed
Act as a liaison between providers, clinical staff, and administrative teams
Maintain office supplies, equipment, and vendor relationships
Ensure compliance with HIPAA, OSHA, and internal policies and procedures
Assist with onboarding, training coordination, and scheduling for office staff
Monitor workflows and identify opportunities to improve efficiency and patient experience
Maintain accurate records and documentation in EMR and practice management systems
Address operational issues and escalate concerns appropriately
Qualifications
Prior experience in a medical office, healthcare administration, or office operations
Working knowledge of medical office workflows, scheduling, and patient services
Familiarity with EMR systems and standard office software
Strong organizational, communication, and problem-solving skills
Bilingual English and Spanish is a must****
