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The Office Operations Coordinator supports the daily administrative and operational functions of a medical office, ensuring efficient workflows, regulatory compliance, and a positive experience for patients, providers, and staff. This role serves as a central point of coordination across front office, clinical, and administrative teams.
Key Responsibilities
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Coordinate day-to-day office operations to ensure smooth patient flow and efficient office functionality
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Support front desk activities, including scheduling, check-in/check-out, and patient communication as needed
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Act as a liaison between providers, clinical staff, and administrative teams
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Maintain office supplies, equipment, and vendor relationships
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Ensure compliance with HIPAA, OSHA, and internal policies and procedures
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Assist with onboarding, training coordination, and scheduling for office staff
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Monitor workflows and identify opportunities to improve efficiency and patient experience
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Maintain accurate records and documentation in EMR and practice management systems
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Address operational issues and escalate concerns appropriately
Qualifications
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Prior experience in a medical office, healthcare administration, or office operations
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Working knowledge of medical office workflows, scheduling, and patient services
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Familiarity with EMR systems and standard office software
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Strong organizational, communication, and problem-solving skills
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Bilingual English and Spanish is a must****
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