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Requirements
- Bachelor’s degree in Human Services or related field
- 1+ years of experience in case management, housing services, or placements
- Experience working with homeless or at-risk populations, including exposure to mental health or substance use
- Strong communication, documentation, and database/computer skills
Job Duties
- Conduct intake, screening, and assessments to identify housing barriers, needs, and preferences
- Develop individualized housing/service plans in collaboration with Veterans and VASH case managers
- Provide short-term (up to 6 months) case management to support transition into VASH services
- Assist Veterans with housing search, placement, and use of Rapid Re-Housing to bridge delays
- Coordinate rental assistance, move-in logistics (furniture, transportation), and community resource connections
- Partner with VA Medical Centers, VASH teams, and community providers; attend case conferences and weekly calls
- Maintain accurate documentation, meet reporting deadlines, and ensure program compliance
Additional Information
- Community-based role with regular travel throughout the greater Boston area
- Works closely with Veterans facing complex housing, financial, and behavioral health challenges
- Preferred experience with Housing First, Harm Reduction, and Trauma-Informed Care approaches
- Opportunity to build landlord relationships and support high-barrier housing placements
NHC-1461674_1780945713