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Senior Delivery & Operational Intelligence Analyst
Location: NYC or CT – Onsite
We are seeking a highly adaptable and strategic Senior Delivery & Operational Intelligence Analyst to support senior technology leadership in driving operational efficiency, delivery excellence, and strategic alignment across engineering platforms. This role functions as an operational partner and trusted advisor-part project manager, part strategist, and part chief-of-staff.
Basic Qualifications
- 3+ years in a related IT, operations, or strategic program support role
- Bachelor’s degree in Business, Marketing, IT, or related field
- Strong interpersonal skills and a proven ability to influence across teams
- Excellent problem-solving and situational judgment skills
Must-Haves
- Proven experience supporting senior leadership or SVPs in fast-paced tech environments
- Exceptional organizational, communication, and stakeholder management skills
- Hands-on experience with Airtable (non-negotiable)
- Ability to manage and prioritize dynamic tasks with minimal oversight
- Experience with presentation tools (Google Slides, Keynote, PowerPoint)
- Strong project coordination skills-owning tasks like event planning, reporting, org chart creation, leadership deliverables, etc.
- Experience driving operational initiatives and collaborating across engineering, product, and finance teams
- Comfortable acting as a liaison between business and technology
- Strategic thinker with a “no task too small” attitude and willingness to adapt
- Open to full-time conversion
Nice-to-Haves
- Experience managing or coordinating $MM-level budgets (finance background not required)
- Exposure to tools like Confluence, WordPress, Office365, Box
- Familiarity with agile methodologies and innovation sessions
Responsibilities
- Act as a right-hand to SVP leadership-building presentations, driving org-wide initiatives, and closing gaps across teams
- Standardize onboarding workflows, documentation, and operational processes
- Coordinate logistics for all-hands events, off-sites, leadership communication, and deployment readiness
- Build internal dashboards and delivery charts to track KPIs and ensure strategic goals are met
- Partner across engineering and business teams to enable seamless project execution
- Proactively identify issues and drive solutions-operate with autonomy and initiative
- Help plan and support activities such as Slack-to-Teams migrations, forecast prep, and cross-functional syncs
- Maintain constant awareness of shifting priorities and team needs, responding with flexibility
Interested candidates may submit their resumes online or call at 310-906-4780 for further information reading the position.
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