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System Configuration & Workflow Management
- Configure and customize OnCore modules to support clinical trial operations, billing compliance, and business workflows.
- Ensure the accuracy and integrity of clinical calendars, financial structures, and system configurations.
- Identify opportunities to improve and streamline clinical research processes.
System Integration, Testing & Validation
- Partner with IT teams to support and optimize integrations between OnCore, Epic, Workday, and other enterprise systems.
- Participate in system upgrades, enhancements, validation activities, user acceptance testing (UAT), and risk assessments.
- Troubleshoot system issues and support ongoing platform performance and functionality.
Training & User Support
- Develop and maintain user guides, SOPs, training materials, and other supporting documentation.
- Deliver training to clinical research and operational staff on system functionality and best practices.
- Serve as a subject matter expert and escalation point for complex OnCore-related questions and issues.
Core Qualifications
- Bachelor’s degree in Computer Science, Information Technology, Healthcare Administration, Life Sciences, or a related field.
- 2-4+ years of software implementation experience, including at least 2 years of hands-on experience with OnCore CTMS.
- Strong knowledge of OnCore CTMS, clinical research workflows, EHR systems, financial system integrations, and database tools such as SQL.
- Proven project management, stakeholder management, and problem-solving skills with the ability to work across clinical, operational, financial, and technical teams.
Ideal Candidate
- Hands-on OnCore CTMS experience.
- Strong understanding of clinical research operations and systems.
- Experience supporting software implementations, integrations, and process improvements.
- Ability to manage multiple projects and stakeholders simultaneously.
- Excellent communication, training, and cross-functional collaboration skills.
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