Technical Science Account Manager

Overview

This role is ideal for someone who enjoys working at the intersection of technical sales, customer engagement, and application consulting. You’ll interact with a wide variety of customers – from scientists and managers to professors and students – and play a hands-on role in helping them find the right solutions. From quoting and product demos to trade shows and post-sale support, you’ll be involved in the full customer journey within your assigned territory.

Key Responsibilities

• Engage with a diverse customer base including engineers, technicians, supervisors, managers, professors, and students
• Prepare and deliver quotations, share product information, and manage follow-up activities through a CRM pipeline
• Coordinate and plan travel for customer visits, product demonstrations (equipment and consumables), and attend relevant trade shows, conferences, and meetings as a company representative
• Respond to technical and application-related inquiries via phone and email, advising customers on appropriate equipment and use cases – including PLC and vacuum systems
• Collaborate with project managers to ensure technical alignment between customer needs and proposed solutions
• Execute sales and marketing efforts within your assigned territory, including maintaining pipeline and opportunity reports, and conducting virtual consultations and product trainings

Qualifications

• Bachelor’s degree in Materials Science or a related engineering field, or equivalent practical experience
• Minimum of 3 years’ experience in a technical environment such as maintenance/service, research lab, or manufacturing
• 1+ years of sales experience preferred
• Familiarity with vacuum technology, PLC systems, and furnace-related applications is preferred
• Proficiency with Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Experience working with CRM and ERP systems is a plus
• Strong organizational skills with keen attention to detail
• Excellent written and verbal communication skills