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Job Summary:
The Billing Specialist is responsible for preparing, reviewing, and finalizing client invoices in accordance with established billing guidelines and timelines. This role serves as a liaison between attorneys, clients, and internal teams to ensure accurate and efficient billing processes, resolution of billing discrepancies, and adherence to client requirements. This is on a contract-to-hire basis.
Key Responsibilities:
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Prepare and edit monthly and ad hoc client invoices for attorney review, ensuring accuracy and timely submission.
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Finalize and submit invoices in compliance with client-specific billing guidelines.
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Monitor changes to client billing policies and keep management informed of updates.
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Respond promptly to information requests from attorneys and legal staff regarding billing matters.
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Collaborate with management on updates related to client billing practices, invoice statuses, and electronic billing procedures.
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Manage electronic billing processes, including addressing reductions, rejections, accruals, and budget requests.
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Retrieve and provide electronic expense backup documentation as needed.
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Identify and correct discrepancies in payments and financial records.
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Follow up on outstanding balances and reconcile account differences.
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Serve as a resource for billing-related client inquiries and assist in issue resolution.
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Support initiatives to meet periodic billing targets and align with firm objectives.
Essential Functions:
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Ensure accuracy of finalized invoices before distribution to clients.
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Provide supporting documentation for invoices, including itemized expenses.
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Research and respond to billing-related inquiries from internal and external parties.
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Identify and resolve billing inaccuracies in coordination with relevant personnel.
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Assist attorneys, clients, and the collections team in resolving unpaid or disputed invoices.
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Act as a liaison between clients and attorneys, delivering high-level customer service.
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Monitor work in progress and follow up with attorneys on unbilled matters.
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Compile billing data in compliance with client agreements and engagement terms.
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Request client refunds when necessary and maintain detailed billing records.
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Review billing rates for compliance with client contracts and annual adjustments.
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Track aged or unbilled work in progress and update billing supervisors accordingly.
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Confirm client access to new matters requiring electronic billing.
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Audit timekeeper entries weekly to ensure timely and accurate recording of billable hours.
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Assist in preparing and distributing monthly timekeeper reports.
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