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Overview:
The Financial Admin Operations Specialist plays a key role in ensuring the smooth execution of day-to-day financial operations within a firm. This position supports the processing, reconciliation, and servicing of client accounts, while maintaining compliance with regulatory requirements and internal policies. The role requires strong attention to detail, excellent organizational skills, and the ability to collaborate across departments to deliver seamless client experiences.
Key Responsibilities:
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Reconcile accounts, investigate discrepancies, and resolve operational issues in coordination with internal teams and external partners.
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Support daily operational workflows related to securities, cash management, lending, or investment accounts.
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Maintain and update client account records, documentation, and reporting in accordance with regulatory and compliance standards.
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Assist in implementing process improvements to increase operational efficiency and reduce risk.
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Serve as a liaison between clients, advisors, custodians, and back-office teams to address inquiries and provide operational support.
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Participate in system testing, new product launches, or technology upgrades to support evolving business needs.
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Support periodic audits and prepare documentation for internal and external reviews.
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Provide reporting, data analysis, and insights to leadership to support business decisions.
Qualifications:
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Strong analytical and problem-solving skills with high attention to detail.
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Proficiency in financial software platforms, CRM systems, and Microsoft Office Suite (especially Excel).
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Excellent communication skills and the ability to work collaboratively in a fast-paced environment.
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