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About the Role
We are seeking a detail-oriented and highly organized Mortgage Loan Processor to join our client on a temporary basis. This role is responsible for managing the loan file from application through closing, ensuring accuracy, compliance, and a smooth borrower experience. The ideal candidate is proactive, customer-focused, and skilled at working in a fast-paced, deadline-driven environment.
Key Responsibilities
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Review loan applications for completeness and accuracy; verify all required documentation is collected and compliant with company, state, and federal lending guidelines.
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Process and validate borrower information including income, assets, credit reports, employment, and property details.
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Order and track third-party documentation such as appraisals, title work, VOEs, homeowners insurance, and flood certifications.
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Maintain clear and timely communication with loan officers, underwriters, borrowers, and other stakeholders throughout the loan process.
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Prepare files for underwriting review, resolve conditions, and ensure all stipulations are met prior to closing.
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Monitor pipeline to ensure loans progress efficiently and meet expected closing dates.
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Ensure all files adhere to internal policies, investor requirements (FHA, VA, USDA, FNMA, FHLMC), and regulatory compliance standards.
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Update loan system notes and maintain accurate records for audit and reporting purposes.
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Identify potential issues and proactively work to resolve delays or discrepancies.
Qualifications
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2+ years of experience as a Mortgage Loan Processor or in a mortgage operations role.
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Strong understanding of residential mortgage guidelines, loan products, and regulatory requirements.
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Proficiency with LOS systems (e.g., Encompass, Calyx, Mortgagebot) and general computer applications.
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Excellent communication, organizational, and time-management skills.
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Ability to analyze financial documents with a high level of accuracy and attention to detail.
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Strong problem-solving skills and ability to manage multiple files simultaneously.
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Customer service-oriented mindset with professionalism in handling sensitive financial information.
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