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The Accounts Receivable / Collections Associate supports the accounting team by assisting with customer billing, payment processing, and follow-up on outstanding receivables. This entry-level role is ideal for someone looking to build a foundation in accounting while developing customer communication and problem-solving skills.
Key Responsibilities
Assist with preparing and sending customer invoices accurately and on time
Apply customer payments (checks, ACH, credit cards, wires) to accounts
Monitor accounts receivable aging and identify past-due balances
Support collection efforts by contacting customers via email and phone regarding open invoices
Maintain accurate records of customer communications and payment activity
Research basic billing discrepancies and escalate complex issues to senior team members
Assist with cash application, account reconciliations, and data entry
Help maintain customer account information within the accounting or ERP system
Support month-end close activities, including AR reports and reconciliations
Perform general administrative support related to accounts receivable
Qualifications
0-2 years of accounting, AR, customer service, or administrative experience
Basic understanding of accounting principles is a plus
Proficiency with Microsoft Excel and ability to learn new systems quickly
Strong attention to detail and organizational skills
Clear and professional written and verbal communication skills
Willingness to learn and take direction in a team environment
Preferred Skills
Experience working with invoicing, billing, or customer service
Familiarity with ERP or accounting software (training provided)
