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Minimum Requirements:
- Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical discipline (or equivalent experience)
- 4-8 years of hands-on experience supporting VDI
- 4-8 years of experience supporting virtualization platforms
- Demonstrated experience with one or more virtualization platforms such as Nutanix, Citrix. Citrix BG is preferred. You will see products like Zen Desktop, Zen Server, Net Scaler, CVAV (Citrix Virtual Apps and Desktops) etc. If somebody has experience with those or administrating those applications they will want to speak with them.
- Experience administering Windows-based virtual environments and associated infrastructure services (WIN 11, WS 2022, MCM, WSUS, PKI/MFA, DHCP, SQL, AD, M365)
- Familiarity with DoD cybersecurity requirements, including RMF, STIGs, and privileged access controls
- Ability to work independently while collaborating effectively within a multi-disciplinary engineering team that is geographically dispersed
- Strong troubleshooting, analytical, and documentation skills
- DoD 8140 / 8570 Compliance
Job Description:
- Designing, deploying, administering, and sustaining enterprise Virtual Desktop Infrastructure (VDI) and server virtualization environments using platforms such as Nutanix AHV, Citrix, or equivalent technologies
- Supporting multi-enclave virtual environments (NIPR, SIPR, TS/SCI as applicable), ensuring proper separation, access control, and performance across security boundaries
- Administering Active Directory in support of VDI environments, including Group Policy Objects (GPOs), user and computer objects, RBAC, authentication integration, and profile management
- Integrating VDI solutions with enterprise services including identity and access management (IAM), storage systems, backup solutions, endpoint security tools, and monitoring platforms
- Managing full lifecycle operations including OS image creation, patch management, vulnerability remediation, automated application delivery, and baseline configuration enforcement
- Monitoring and optimizing VDI performance by assessing latency, throughput, storage IOPS, and compute utilization to ensure a consistent and reliable end-user experience
- Supporting facility transitions, stand-ups, and relocations, including VDI cutovers, migrations, and capacity planning for new or expanded mission locations
- Developing and maintaining technical documentation, including architecture diagrams, SOPs, operational runbooks, and recovery procedures
- Supporting cybersecurity compliance efforts, including RMF control implementation, STIG application, vulnerability remediation, and coordination with ISSMs/ISOs
- Participating in system testing, operational readiness activities, and troubleshooting efforts in coordination with engineering and operations teams
- Providing on-call or surge support during mission-critical events, exercises, or transition windows as required
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