To Apply for this Job Click Here
Duration: 1+ year contract
Location: On Site Exeter, PA
The Desktop Support Analyst provides hands-on technical support for end users across hardware, software, and peripheral devices. This role is responsible for troubleshooting, resolving, and documenting desktop and end-user computing issues while delivering a high level of customer service.
Required Qualifications
* 2+ years of hands-on experience in desktop support, service desk, or IT support roles
* Strong experience supporting Windows operating systems and Microsoft 365 applications
* Experience troubleshooting hardware, software, printers, and peripheral devices
* Familiarity with Active Directory user and group management
* Experience working with ticketing systems (ServiceNow, Jira, Freshservice, or similar)
* Strong communication and customer service skills
* Ability to work independently and as part of a team
* Strong troubleshooting and problem-solving skills
* 2+ years of hands-on experience in desktop support, service desk, or IT support roles
* Strong experience supporting Windows operating systems and Microsoft 365 applications
* Experience troubleshooting hardware, software, printers, and peripheral devices
* Familiarity with Active Directory user and group management
* Experience working with ticketing systems (ServiceNow, Jira, Freshservice, or similar)
* Strong communication and customer service skills
* Ability to work independently and as part of a team
* Strong troubleshooting and problem-solving skills
T1452089-PHI_1774207304