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Location: Remote EST
We are seeking a FACETS Enrollment Lead to serve as the functional and technical lead for the member enrollment application within a healthcare payer environment. This role will lead a small development team while supporting business needs, troubleshooting production issues, and driving enhancements across enrollment systems.
Responsibilities:
- Act as the functional and technical lead for the member enrollment application
- Serve as the primary point of contact for business inquiries related to enrollment
- Lead and mentor a team of 5-6 developers supporting enrollment systems
- Oversee development activities, enhancements, and system improvements
- Manage and resolve tier 2 application support tickets
- Provide technical guidance and direction to troubleshoot and resolve production issues
- Partner with business and technical teams to translate requirements into solutions
Required Qualifications:
- 8+ years of healthcare payer experience
- 5+ years of hands-on experience with FACETS, including enrollment and related modules
- Strong experience with FACETS extensions and integrated application areas
- Knowledge of EDI transactions, including 834 and 820
- 5+ years of SQL experience, including querying, debugging, and performance tuning
- 3+ years of hands-on development experience with web technologies
- Experience with Angular or React and .NET for building REST APIs
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