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We are seeking a detail-oriented Collections Specialist to join our client’s team – local to Souderton, PA. This role is responsible for managing outstanding customer accounts, following up on past-due balances, and ensuring timely payment while maintaining positive client relationships.
Key Responsibilities:
- Contact customers regarding overdue invoices via phone and email
- Monitor accounts receivable aging reports and prioritize collection efforts
- Research and resolve billing discrepancies and payment issues
- Process and apply payments accurately
- Maintain detailed collection notes and account records
- Collaborate with internal teams to resolve customer concerns
- Prepare account statements and collection correspondence as needed
Qualifications:
- 2+ years of collections, accounts receivable, or related experience
- Strong communication and customer service skills
- Proficiency in Microsoft Excel and accounting/ERP systems
- Excellent organizational skills and attention to detail
This is an excellent opportunity for a motivated professional looking to contribute to a fast-paced finance team.
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