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Location: Remote EST
Duration: 4 month contract
Position Description:
- Functional Lead for initial WalkMe implementation including setup, configuration, and rollout – bring questions, issues, etc.
- Support ongoing optimization and ownership after professional services transition
- Partner with stakeholders to gather requirements and translate into guided user experiences
- Create and maintain user flows, walkthroughs, and training content (CBT/digital adoption)
- Support UAT efforts, including coordination, testing, and feedback tracking
- Write and manage user stories in Jira / Agile tools (Agility, VersionOne, etc.)
- Participate in Agile ceremonies and support project delivery timelines
- Document processes, decisions, and meeting notes (heavy note-taking required)
Required Skills:
- Hands-on experience with WalkMe or similar Digital Adoption / CBT tools
- Strong understanding of how training materials should be setup
- Strong analytical and problem-solving skills
- Highly organized with strong attention to detail
- Experience with project coordination or project management
- Working knowledge of Agile methodology
- Experience writing user stories in Jira or similar tools
- UAT experience (test planning, execution, defect tracking)
- Strong communication skills and ability to take clear, thorough notes
- Experience working with business stakeholders to gather and refine requirements
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