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Duration: 3+ months
Part time: 5-10 hours per week
Location: This will be on site after hours in Newark, DE
Our client is seeking a part-time IT Support to provide hands-on technical support for an office in Newark, Delaware. This role is focused on physical IT support, office technology projects, and basic network troubleshooting. The position will begin as a 3-month engagement with approximately 120 total hours and has the potential for extension based on business growth.
Position Description:
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Provide remote and onsite IT support for office technology issues as needed.
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Troubleshoot and maintain laptops, desktops, printers, scanners, and other end-user hardware.
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Assist with basic network troubleshooting, including internet connectivity issues.
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Support office technology upgrades and infrastructure improvement projects.
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Install, connect, and troubleshoot networking equipment shipped from corporate IT.
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Perform general systems administration and office IT maintenance tasks.
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Help resolve printing and document scanning issues.
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Respond to urgent technology issues including tickets and onsite assistance.
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Work independently to identify and improve technology processes within the office.
Required Skills:
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Experience in IT support, desktop support, systems administration, or technical field services.
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Hands-on experience troubleshooting hardware, printers, and office technology.
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Familiarity with on-premise networking concepts and equipment.
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Provide prompt customer support by managing, troubleshooting, and resolving technical support tickets through completion.
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Strong problem-solving and troubleshooting skills.
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Ability to work independently with minimal supervision.
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Reliable transportation and ability to travel onsite when needed.
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Junior to mid-level Systems Administrator experience.
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Experience installing or replacing network switches, routers, or related infrastructure equipment.
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Field service or onsite technical support experience.
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