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This is a great opportunity for an experienced Endpoint Engineer to work with an experienced team to support troubleshooting and problem solving for a large enterprise organization. The engineer will focus on troubleshooting and root cause analysis for various areas. This person will focus on solving issues primarily with Windows 11 management, Intune, Autopilot, Azure AD, Entra ID, Nexthink, Qualys, Lenovo, and AVD. This role will help to solve and document issues and help to take the load off the engineering team in general to get to a more proactive place in endpoint engineering. If you are a true endpoint engineer who enjoys solving problems and wants to work with a strong, experienced team of professionals, this is the role for you.
Required Skills:
Must have 3+ years’ experience in endpoint engineering
Must have strong Windows 11 management, Intune, and Autopilot
Must have experience with Azure AD and Entra ID
Must have experience with Lenovo Commercial Vantage (would consider other OEMs if not Lenovo)
Must have experience with Lenovo System Update
Must have experience with BIOS management and Qualys
Must have experience with Nexthink adoption, health monitoring, and automation
Experience with AVD endpoint troubleshooting and Nerdio are ideal but not necessarily required
Must have experience with driver management and packaging
Must have experience with Powershell scripting
Must have experience with Qualys remediation and vulnerability management
Must have endpoint engineering ownership for Lenovo fleet
Must have Driver and BIOS management strategy experience
Must have experience with Intune application packaging and deployment
Must have Windows Autopilot enrollment and provisioning experience
Experience with AVD endpoint integration and troubleshooting is highly desired
Must have hardware lifecycle management and standards
Experience with conference room and executive endpoint escalations is ideal
Must have experience with automation of repetitive endpoint processes
Must be able to help create bandwidth for automation and proactive engineering work
Must be able to help strengthens device standardization and lifecycle management
Must have the ability to provide technical solutions and find root cause issues
Must have strong curiosity and the ability to work with various teams across an enterprise organization
Must be a self-starter who can work independently but also with a team with little oversite
Must have the ability to learn from documentation and be able to communicate effectively
Must be able communicate with various IT teams as well as business stakeholders on occasion
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