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Our client in West Chester is seeking a collections specialist on a temp to perm basis:
Job Description
* Monitor assigned accounts for past‑due invoices and review history to determine appropriate collection actions.
* Investigate payment discrepancies, request documentation, and resolve invalid or denied deductions.
* Contact customers proactively based on aging status or risk level and issue written collection correspondence.
* Document all collection activity and coordinate with internal teams to correct pricing or billing issues delaying payment.
* Prepare monthly aging updates, review commission reports, and initiate adjustments for uncollectible balances.
* Compile documentation for accounts requiring escalation to outside agencies and maintain strong working relationships with customers and internal departments.
Addtional Skills & Qualifacations
* Strong written and verbal communication abilities
* High accuracy and attention to detail in daily tasks
* Consistent follow‑through and initiative in resolving issues
* Effective time‑management skills with the ability to prioritize workload
* Organized, focused, and able to meet deadlines in a fast‑paced environment
T46300AH_1774273852