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Job Summary
The Legal Secretary works alongside their Attorney(s), handling cases in the Pre-Litigation phase while maintaining an open line of communication with clients, providers, and inter office teams.
Responsibilities and Duties
- Daily interaction with clients, insurance companies, and medical providers via phone, email, or in-person.
- Research and locate all possible Defendants and Insurance coverage.
- Request and follow up with gathering supporting documents. Including, but not limited to police reports, 911 calls, Insurance policies, medical records, bills and/or Liens, etc.
- Review, upload, and process daily correspondence delivered via email, fax or through our paperless software.
- Schedule and maintain Attorney’s calendar.
- Attend client meetings with Attorney.
- Ensure cases are updated as needed with all information including, but not limited to Treatment information, gathering of records and bills, confirming insurance coverages and/or liens, confirm all medical providers have insurance information for billing purposes, verify balances, requesting and processing of PIP logs, etc.
- Preparing demands and closing statements.
Qualifications and Skills
- Bi-lingual: (English/Spanish) Required.
- In Office position.
- 2+ solid years of experience minimum
- Excellent customer service skills.
- Strong multitasking skills, highly organized, and detail oriented.
- Able to work at a fast pace with a heavy case volume
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