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Our client, a global commercial real estate company, is seeking a Temporary-to-Permanent Tenant Services Coordinator in their Edison, New Jersey office. This position will start on August 17th, with the intention of becoming permanent based on performance following a 3-4 month temporary period. Requiring five days/week on-site, hours are 8:30am-5pm daily. Pay rate up to $30.50/hour DOE.
Job Responsibilities:
- Provide comprehensive administrative support to the Property Management Team, including answering phones, responding to correspondence, filing, scanning, and distribution of documents.
- Collect, open, organize, and maintain all property management mail. Distribute building mail to tenants as needed.
- Serve as a professional and responsive point of contact for tenants, vendors, and clients.
- Schedule and coordinate meetings, tenant events, property inspections, and other activities as requested.
- Assist with lease administration activities, including maintaining tenant contact information, tracking tenant insurance requirements, and preparing related reports.
- Learn and utilize Salesforce and Service Edge to assist with onboarding new vendors into the Yardi system.
- Prepare, code, and enter approximately 300+ invoices per month into Nexus for Property Manager review and approval.
- Create and process annual invoices for property expenses.
- Monitor and track monthly invoices to ensure they are submitted and paid accurately and on time, in accordance with invoice due dates.
- Assist with monitoring outstanding invoices and follow up as necessary with vendors, accounting, or the Property Management Team.
- Ensure accurate and timely completion of contract and certificate of insurance information in the applicable contract administration software.
- Track and maintain vendor contracts and certificates of insurance in Yardi, including monitoring expiration dates and following up for updated documentation.
- Maintain organized lease, contract, vendor, insurance, tenant, and other property management files.
- Maintain electronic and physical filing systems to ensure documents are easily accessible and properly retained.
- Assist the Property Management Team with reports, spreadsheets, correspondence, and other administrative projects.
- Monitor office inventory and ensure the property management office is adequately stocked with office, kitchen, and other necessary supplies.
- Assist with maintaining a professional, organized, and welcoming property management office.
- Promote and foster positive relationships with tenants, vendors, clients, and coworkers.
- Maintain confidentiality of sensitive tenants, financial, contract, and property information.
- Provide general administrative assistance to the Property Management Team as needed.
- Perform other duties, responsibilities, and special projects as assigned.
Qualifications:
- Bachelor’s degree in business administration, real estate, property management, or a related field preferred.
- Prior administrative or customer service experience preferred.
- Experience in property management, commercial real estate, accounting, or a related field is a plus.
- Experience with Yardi, Nexus, Salesforce, Service Edge, or similar property management/accounting systems preferred.
- Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
- Strong attention to detail and accuracy.
- Ability to prioritize and manage multiple tasks and deadlines.
- Ability to work independently while also functioning effectively as part of a team.
- Ability to give and receive direction and communicate professionally with employees, tenants, vendors, clients, and decision makers.
- Ability to maintain confidential information.
- Professional demeanor and strong customer service skills.
- Ability and willingness to learn new software systems and processes.
A1470263NY-Temp_1786546779