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This temporary-to-hire Inside Sales & Contract Administrator opportunity offers $23/hour with a Monday-Friday schedule of either 8:00 AM-5:00 PM or 8:30 AM-5:00 PM. Located in Taunton, MA, this role supports a growing manufacturing and construction company specializing in commercial cold storage systems. The position combines customer service, sales support, contract administration, front desk responsibilities, and ERP system management in a fast-paced, technology-driven environment.
Key Responsibilities:
- Serve as the first point of contact for inbound sales inquiries via phone, email, and web.
- Support the sales team by preparing, modifying, and issuing proposals, quotes, and contracts.
- Track leads, opportunities, and customer records within company software systems.
- Coordinate contract documentation, including signed agreements, insurance certificates, credit applications, and compliance paperwork.
- Set up new customers and projects within the ERP system.
- Process sales orders for replacement parts and stock items.
- Coordinate with operations, purchasing, and shipping teams to fulfill customer orders.
- Answer incoming calls and greet customers, vendors, and visitors.
- Manage administrative tasks including data entry, filing, document management, and mail distribution.
- Ensure accurate invoicing and support quote-to-cash processes.
- Provide ongoing customer service and project support throughout the sales cycle.
Qualifications:
- High school diploma required; Associate’s or Bachelor’s degree preferred.
- Experience in customer service, sales support, contract administration, or a related administrative role.
- Strong attention to detail with excellent data entry and organizational skills.
- Comfortable learning and working within ERP systems and multiple software platforms.
- Proficiency with Microsoft Office, especially Excel and Outlook.
- Strong written and verbal communication skills.
- Ability to manage multiple priorities and deadlines simultaneously.
- Professional and friendly demeanor with strong customer service skills.
- Experience with ERP systems such as Acumatica, NetSuite, Sage, Epicor, Dynamics, Viewpoint, or QuickBooks is preferred.
- Construction, building products, manufacturing, or project-based business experience is a plus but not required.
Benefits Upon Permanent Hire:
- Health, dental, and retirement benefits.
- Paid time off and holidays.
- Collaborative small-business environment with direct interaction with company leadership.
- Growth opportunities within sales, project administration, or finance functions.
Qualified candidates encouraged to apply for immediate consideration.
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