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This Administrative Assistant II opportunity offers $25.25/hour for a 37.5-hour workweek (9:00 AM to 5:00 PM with a lunch break) in Cambridge, MA. This is a fully onsite position supporting a higher education/student services environment. The role is highly student-facing and involves providing administrative support to approximately five senior staff members, managing calendars, assisting students with resources and scheduling, maintaining confidential records, and supporting daily office operations in a fast-paced setting.
Responsibilities:
- Serve as the first point of contact for students, visitors, and staff
- Answer phones, emails, and greet visitors professionally
- Assess student needs and connect them with appropriate resources or staff members
- Schedule appointments and manage multiple complex calendars
- Support approximately five senior staff members
- Maintain confidential student records, databases, and documentation
- Coordinate meetings, office operations, and administrative processes
- Assist with communications, newsletters, social media, and outreach efforts
- Support events, workshops, and student programs
- Provide basic technology support and troubleshoot routine system issues
- Assist with special projects and process improvement initiatives
Qualifications:
- High school diploma or equivalent required
- Minimum 3 years of administrative, customer service, office support, or related experience
- Strong customer service and interpersonal skills
- Excellent verbal and written communication abilities
- Strong organizational skills and attention to detail
- Experience managing calendars and coordinating schedules
- Ability to handle confidential information with discretion
- Ability to remain calm and professional in stressful or sensitive situations
- Strong technology skills and ability to learn new systems quickly
- Demonstrated flexibility, initiative, and follow-through
- Bachelor’s degree preferred
- Experience in higher education, student services, advising, healthcare, or other service-oriented environments preferred
- Experience supporting multiple leaders or senior staff preferred
- Experience with records management systems, databases, events, or communications preferred
Qualified candidates encouraged to apply for immediate consideration.
A1477191CP_1791388547