Administrative Assistant II

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This Administrative Assistant II opportunity offers $25.25/hour for a 37.5-hour workweek (9:00 AM to 5:00 PM with a lunch break) in Cambridge, MA. This is a fully onsite position supporting a higher education/student services environment. The role is highly student-facing and involves providing administrative support to approximately five senior staff members, managing calendars, assisting students with resources and scheduling, maintaining confidential records, and supporting daily office operations in a fast-paced setting.

Responsibilities:

• Serve as the first point of contact for students, visitors, and staff
• Answer phones, emails, and greet visitors professionally
• Assess student needs and connect them with appropriate resources or staff members
• Schedule appointments and manage multiple complex calendars
• Support approximately five senior staff members
• Maintain confidential student records, databases, and documentation
• Coordinate meetings, office operations, and administrative processes
• Assist with communications, newsletters, social media, and outreach efforts
• Support events, workshops, and student programs
• Provide basic technology support and troubleshoot routine system issues
• Assist with special projects and process improvement initiatives

Qualifications:

• High school diploma or equivalent required
• Minimum 3 years of administrative, customer service, office support, or related experience
• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Strong organizational skills and attention to detail
• Experience managing calendars and coordinating schedules
• Ability to handle confidential information with discretion
• Ability to remain calm and professional in stressful or sensitive situations
• Strong technology skills and ability to learn new systems quickly
• Demonstrated flexibility, initiative, and follow-through
• Bachelor’s degree preferred
• Experience in higher education, student services, advising, healthcare, or other service-oriented environments preferred
• Experience supporting multiple leaders or senior staff preferred
• Experience with records management systems, databases, events, or communications preferred

Qualified candidates encouraged to apply for immediate consideration.

A1477191CP_1791388547

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